What happens with my cruise booking if I test positive for COVID-19 before I sail?
In most cases, if you test positive for COVID-19 the cruise line will award you a Future Cruise Credit (FCC) so that you can reschedule your cruise. You will likely not be eligible for a full refund.
What do I need to give to the cruise line?
You may need proof of the positive test result administered by a verified third party or via medically supervised home test.
Who do I call for help?
If you or someone you are traveling with tests positive for COVID-19 prior to your cruise, call us as soon as possible! Your Travel Advisor can explain your options to you and help you rebook your next cruise.
If you have purchased insurance either through Leisurecare or the cruise line, please call the number listed on your insurance documents to determine whether you will be able to file a claim.
Get more than just miles on your next sailing with American Airlines Cruises. Now, you’ll earn Miles & Loyalty Points toward AAdvantage® status. The more Loyalty Points you earn, the sooner you’ll be able to achieve AAdvantage® Platinum® status — and the closer you’ll be enjoying complimentary upgrades and more on qualifying American Airlines flights. Each eligible AAdvantage® mile you earn on every booking gets you one (1) AAdvantage® Loyalty Point.
Call 800-259-5642 or book online at American Airlines Cruises today.