What if my sailing is cancelled? October 11, 2019 16:18 Updated If your cruise has been cancelled, American Airlines will notify you via email or phone and assist you with next steps. Related articles How do I cancel my cruise? How will I know if my sailing is impacted? Can I use my award miles to book a cruise? How will I know if there are changes my itinerary? Will my cruise be impacted by travel restrictions to China?